MEO Staffing

Willow Inpatient Epic Application Analyst 

New York, NY (Manhattan); Hybrid – 3 Days/Week in Office; Full-Time/Direct Hire; Salaried

9:00 AM – 5:00 PM Monday through Friday


  • Responsible for in-depth knowledge of Epic Willow Inpatient, FDB or similar, integration with Medication dispensing systems (i.e. Pyxis, Omnicell).
  • Conduct regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with vendors, HSS Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organization’s needs.
  • Perform in-depth analysis of workflows, data collection, report details, server processes, and other technical issues associated with the use of hardware, software, and integrations.
  • Responsible for developing and documenting the internal procedures that will be used in conjunction with applications; and will design, build, test, install and maintain those solutions.
  • Demonstrate knowledge of the organization’s Core Values and incorporate them into the performance of duties.
  • Demonstrate knowledge of the organization’ Service Standards and incorporate them into the performance of duties.
  • Work with Application Managers/Directors/etc., to collect, analyze and document business operations and workflow.
  • Complete all tasks in a timely manner with accurate documentation.
  • Collaborate effectively with all IT teams.
  • Troubleshoot problems and address questions from users and provide on-call support on a rotating basis.
  • Review and test changes, enhancements, and each new release as assigned.
  • With support, create, review, and update test scripts to reflect proposed workflow solutions.
  • Analyze data and reporting needs.
  • Support the training team by keeping them abreast of new functionality and system changes. Perform application training functions, as assigned
  • Communicate effectively across all impacted teams associated with task assignments and users with project/product information impacting them.
  • Analyze new functionality in new releases to identify impact.
  • Provide assigned off and on-site support as assigned.
  • Assist with all quality assurance processes, including change management and testing efforts.
  • Actively participate and contribute in meetings as assigned.
  • Participate in disaster recovery measures and development of processes as needed.
  • Create reports and extracts, as necessary.


  • Epic Willow Inpatient certification
  • Previous experience with First Databank (FDB) Pharmacy database, and third-party integrations a plus
  • Pharmacy experience or clinical background desired (PharmD)
  • Med load and charge error resolution experience desired
  • Decision Support experience a plus.
  • Effective oral, written communication and follow-up skills
  • Strong interpersonal relationship skills
  • Strong understanding of servers and end point management
  • Strong desktop tool usage including Word, Excel, and PowerPoint
  • Self-motivated, detail-oriented, problem solver
  • Relevant experience and BA/BS Degree


Position requires flexible work schedule, including night and weekend support of major implementations or major system support efforts. Includes on-call rotation.


                                                                                                                                                                                          QUALIFICATIONS SUMMARY                

  • Bachelor’s degree minimum. A PharmD is a big plus
  • A current Epic Willow Inpatient certification
  • 3+ years’ experience with Epic Willow Inpatient workflow, build, and reporting.
  • Application integration experience a plus
  • Experience using the First Databank (FDB) pharmacy database system
  • Proficient in gathering user requirements and mapping the clinical workflow
  • Third-party application integration experience a plus
  • Proficient in verbal, written, and follow-up communication skills
  • Experienced in establishing and maintaining effective business relationships
  • Good understanding of servers and end point management
  • Desktop tool proficiency including Word, Excel, Visio, and PowerPoint
  • Soft skills, detail oriented, effective problem solver, and self-motivated
  • Med load and charge error resolution experience a plus
  • Decision support experience a plus

To apply for this job email your details to drosa@myemploymentoptions.com

Job Seeker Services

MEO Staffing presents itself ​to potential employers ​as a diversity ​staffing service. Companies retain our services because we ​specialize in ​working​ with people with disabilities and other challenges​. At MEO Staffing, we follow the guidelines of Americans with ​​Disabilities​ Act (ADA) and will not ​directly ​ask you what ​is ​your disability or challenge​.​ However, ​we will ask you what type of accommodations you anticipate needing in the workplace and encourage you to self-disclose to our staff. It allows the job placement specialist to understand your current challenges so that we can ​match you to a suitable job ​where your disability (or other challenge) will not interfere with your ability to work or perform the essential functions of the job.  

Employers who source through MEO Staffing may be eligible for tax credits because you have challenges. If hired, we will assist them, when available with the WOTC tax credit paperwork.   MEO Staffing will not discuss ​details of ​your disability​ to the prospective employer; only what accommodations you might need.  ​For example, MEO Staffing may disc​lose to ​the employer ​that ​you need a wheelchair entrance​ and accessible bathroom or that you cannot climb stairs.  With many of our work from home jobs, workers can easily accommodate themselves; for example, standing and stretching every hour to prevent back pain is a type of accomodation that employers do not necessarily need to know about.  

We want to make sure that you understand that we are not able to force employers to accommodate an employee beyond the essential job functions of your position and that not every employment opportunity will be a good fit for you.  MEO Staffing will do our best to ensure that you have the skills and abilities for the job so both you and your employer will enjoy the success of the program. ​​We look forward to working with you and helping you find suitable employment.